FAQ

IEAT REWARDS PROGRAM FAQS

What is the Paragary Restaurant Group’s “iEat Rewards Program”?

The iEat Rewards Program lets members earn points and redeem dollars for dining at any Paragary Restaurant Group location*. Each member has their own loyalty card or registered phone number to present when dining at any Paragary Restaurant Group location*. Members accrue points with every purchase and redeem them for rewards dollars that can be used towards food and drink purchases at any Paragary Restaurant Group location*.

What Paragary Restaurant Group locations can I earn points at?

iEat Rewards members can earn points at ALL PRG locations: Cafe Bernardo (5 locations), Centro Cocina Mexicana, Esquire Grill, Hock Farm, Paragary’s, KBAR, Monkey Bar and R15 Bar. PRG-affiliated brands at the Sacramento airport, such as Esquire Grill, are excluded from the iEat Rewards Program. For directions, hours and menus, please visit paragarys.com.

How much does it cost?

It’s FREE to join the iEat Rewards Program.

Is my information safe?

Yes! We do not share, sell or provide any of your information with other parties. Our Privacy Policy can be viewed online at paragarys.com

Who can join the iEat Rewards Program?

The iEat Rewards Program is for individual customers only, 18 years of age or older. Points may not be credited to business entities. Employees of Paragary Restaurant Group are not eligible for membership.

Why do I have to register online instead of using a card?

Once you register your account online, you can simply provide your phone number to your server in order to receive points for your purchase. You can also track your iEat Rewards Points, redeem iEat Rewards Dollars, and receive special email offers (such as double or triple points days). We provided members with cards in the beginning, but found that most people preferred the ease of using their phone number, and it cut down on the plastic waste of unused cards.

I received an iEat Rewards card when the program first started. What do I do with it?

Register your card at paragarys.com/iEat or at the registration kiosks inside any Cafe Bernardo. All iEat accounts must be activated at one of our restaurants, cafes, or bars before you can earn points. If you have already registered your account online, your card and/or phone number will automatically be activated the first time you use it in-store.

How do I earn iEat Rewards Points?

To earn iEat Rewards Points, please give your server your registered phone number or iEat Rewards card at the time of purchase. Points will post to your account the next day. You can also earn points for parties, private dining, and take-out at all Paragary Restaurant Group locations. Only the member paying the bill is eligible to receive the points. Due to system limitations, your account must be registered at least 24 hours before your visit to ensure your information processes before your transaction. Points cannot be added after a bill is paid.

How do I redeem my iEat Rewards Dollars?

Every time you reach 300points, your card will automatically be credited with $20 iEat Rewards Dollars. To use iEat Rewards Dollars to pay for all or part of your meal, please give your registered phone number or iEat Rewards card to your server/cashier at the time of purchase and let them know that you would like to use your iEat Rewards Dollars for payment. You will receive a receipt with the dollar amount used for that meal and your adjusted iEat Rewards Dollars balance.

Please note that iEat Rewards Dollars cannot be used for purchase of gift cards, private dining, catering, tobacco products, tax, gratuity, or special promotions, and are not valid on New Year’s Eve or Valentine’s Day.

Do my iEat Rewards Points or Dollars expire?

iEat Rewards Points do not expire. iEat Rewards Dollars expire one year from date earned. iEat Rewards Dollars given for special promotions expire based on terms and conditions of offer.

What if don’t have my iEat Rewards card with me?

If you don’t have your iEat Rewards card with you when dining, please give your registered phone number to your server or cashier.

How do I find out how many points I have?

Check your points balance by logging into your account at paragarys.com/iEat

I really like this program. How do I refer a friend?

To refer a friend, log-in to your account at paragarys.com/iEat. Type in your friend’s email address on the appropriate page and click “submit

What if I forgot my login and password?

Passwords can be recovered at paragarys.com/iEat. If you have forgotten your username, please email us at info@paragarys.com. Please include your account number or registered phone number.

What are the different membership levels?

One Star

  • 1 point = $1

  • Spend $300 and get $20 Reward Dollars

Two Star

  • 1 point =$1

  • Spend $25,000 (lifetime accrual)

  • Spend $300 and get $25 Reward Dollars

Three Star

  • 1 point -$1

  • Spend $100,000 (lifetime accrual)

  • Spend $300 and get $35 Reward Dollars

What happens if I don’t receive points for a transaction where I presented my card?

If you think points were not properly added to your account, please email info@paragarys.com. Please include your account number or registered phone number, restaurant location, date of visit, check number and sub-total of the check.

What if I forgot to use my iEat Rewards Card while dining at a Paragary Restaurant Group location?

Unfortunately, you cannot earn points after you have paid your bill.

Do I earn points when I dine and pay with a gift card, discount card, etc?

No, iEat Rewards Points cannot be earned on any purchases made with gift card, “Give” cards, discount cards, or promotional certificates. iEat Rewards Dollars cannot be used for purchase of gift cards, private dining, catering, tobacco products, tax or gratuity, and are not valid on New Year’s Eve or Valentine’s Day.

Do I earn points when purchasing gift cards?

No, iEat Rewards Points cannot be earned when purchasing gift cards.

Do I earn points on tax, gratuity, and/or automatic service charges?

No. Points are awarded on the check sub-total for food and beverage purchases only.

What happens if I lose my card?

Use your registered phone number to earn points. We no longer offer replacement cards.

Have a new question? Email us at info@paragarys.com

*PRG-affiliated brands at the Sacramento airport, such as Esquire Grill, are excluded from the iEat Rewards Program.